Head of Credit Control

01 January 0001

Head of Credit Control

Salary based on experience

*Energy Experience Essential

Our USP is our customer service. We know that we provide a level of service for our clients and their business to enable them to run their business whilst we take care of the rest.

To enable that, you will be working closely with our Financial Controller to deliver a high level of service to assist with the growth of the business and of course financial collection.

We invest heavily to ensure that all our colleagues feel part of the bigger picture. Of course, we require driven and focused people, but we reward with staff socials, out of work activities, regular Friday treats etc. We are the fastest growing energy supplier in the country, and therefore are taking part in a vast expansion plan which will pave the way to career choices and progression.

The Role:

  • Overall management of the Credit Control function for the business
  • Management of approx 4+ credit controllers
  • Ongoing improvement of processes and procedures throughout the department
  • Management of higher debt accounts including disconnections and legal action
  • Contacting individuals or business customers when payment is overdue
  • Reporting of aged debt collection, long term aged debt, court schedules etc to Directors
  • Training and development of Credit Controllers
  • Look at preventative measures to safeguard the business
  • Asking them to settle their account and explaining the terms of their credit
  • Setting up and maintaining customer files
  • Processing payments
  • Work within the operational function of the business to satisfy the demands required.

The Profile of the Successful Credit Controller:

  • Extensive management experience
  • Experience of debt collection within the energy industry hugely advantageous
  • Proven experience of process formation
  • Profound experience working with partners to issue and manage legal proceedings and disconnection.
  • Analytical nature
  • Able to work in a fast-paced environment but remain focused
  • Highly organised
  • Customer centric
  • Strategic thinking with the ability to approach the relevant parties with new ideas
  • Adaptable to be able consult with other department heads.
  • Focused & career driven
  • Chartered Institute of Credit Management qualification desirable but not essential. 

What the successful applicant receives in return?

  • Competitive industry salary 
  • 28 days holiday (inc Bank Holidays) inc extra day per year with us! 
  • Mon-Fri 9 till 5.30pm working week 
  • Hour lunch break 
  • Dress down Friday 
  • Quarterly staff socials 
  • One-week allocated use of company holiday home in South of France
  • Great office facilities
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