Supporting Brokers & Consultants in the Energy Market
We seek first to understand your requirements and those of your customers and we place great emphasis on developing trusted, reliable partnerships with all of our selected TPI clients.
The TPI Pledge
Industry leading tender response times
We've invested heavily in the people, systems and processes necessary to ensure that we respond to you in market leading times. Whether it's a tender response or an account query, we'll ensure that you're responded to as quickly as possible.
Bespoke support team, led by a dedicated Account Manager
Our dedicated Account Managers develop strong relationships with their TPI clients, liaise with internal support teams and deliver seamless experience that covers all aspects of account management and reporting.
We protect your business and won't approach your customers directly
Have complete peace of mind in the knowledge that we'll put your needs first and be open and honest with you at all times. we will never sell direct to your customers and we'll be transparent in all our dealings with you and with them.
Fully flexible, tailor-made bespoke solutions
We contract for non-half hourly, half-hourly and gas meter points. We offer a fully fixed and fully inclusive gas and NHH matrix, and we'll tailor our solutions to meet your customer needs.
Partner with us
At UGP, we recognise the important contribution that Brokers and Consultants (TPIs) make within the energy sector, and we support those that share our passion for customer care and commitment to service excellence.
We seek first to understand your requirements and those of your customers, and we place great emphasis on developing trusted, reliable partnerships with all of our selected TPI clients.
If you’re interested in partnering with us, please complete the registration form below and a member of our team will be in touch shortly.
Reasons customers choose UGP
Offering great value for money on your business gas and electricity supply; we've helped thousands of businesses across the UK reduce their energy spend.
Reduce your carbon footprint and demonstrate your commitment to sustainability with our 100% renewable power, at no additional cost.
Dedicated Account Managers can handle the switching process on your behalf, align contract end dates and provide valuable market insights.
We offer a range of solutions for all businesses, no matter their size. Even if you suffer from a poor credit rating, give us a call to discuss your options.
UK Call Centre
No more endless phone menu options and lengthy call waiting times; our dedicated UK customer service team is always on hand to help.
We offer several smart metering options that offer you total control of your energy usage and billing.
EV Charge Points
Reduce your carbon footprint by talking to us about the installation of electric vehicle charge points for your employees, visitors and customers.
We are 5 star rated on Trust Pilot, giving you full confidence that you're in safe hands when you work with us.
“Emma always goes above and beyond for us where she can - with the market being so volatile currently, we had a few contracts that were agreed prior to the market movements and Emma worked really hard on getting those contracts and rates through for the both the customer and ourselves. She's really easy to work with and builds up a good raport”
Abi 29 September 2021
“The company I work for have a great relationship with the TPI Team at UGP, especially our account Manager Emma Breslin. She answers any questions we have in a timely and professional manner and goes above and beyond to provide us with the service we require.”
Megan Robertson 24 September 2021
“Great to work with as a TPI. I previously worked with Julie who was very helpful, and more recently Emma Breslin has been excellent and very friendly to work with”
Ben 22 September 2021
“I have recently been working with our TPI Account Manager Emma Breslin in the TPI Team and I cannot fault her work. We receive prices on time, Emma always returns my calls and responds to my emails really quick. It has been great working with Emma and she makes pricing and resolving queries super easy to deal with.”
Donna 22 September 2021
“We work alongside the TPI channel and Kuda is our account manager. He is friendly and prompt with his responses. He is always open for feedback on his tenders and very helpful when we have a query.”
Baylee and Polly - Utility Str 26 August 2021
“I've been working with UGP for a couple of years now and their service levels and dedication to resolving everything has been top-notch. A special shout out goes to Emma there who has been amazing.”
Adam 26 August 2021
“Our account manager Emma Breslin is fantastic to work with, always bright, active and eager to assist. We are looking forward to continue and build our relationship with Emma, and UGP, into the future.”
Callum Nicholas 26 August 2021
“This is Jag from Edanpower and I have been liaisng with Emma Breslin fromUGP. I would like to say that the level of service from Emma is second to none. I value true customer service when any issues raised are dealt with without being passed from pillar to post. Emma has always been upfront and if she hasn't got the answer will go out her way to find out. This is also the feedaback I have from my colleagues, so Emma keep up the excellent customer service.”
Jag Kumar 25 August 2021
“Working with John Dilloway is always a refreshing experience compared to other TPI managers. Nothing ever seems to be a problem. I can call John after hours and he often takes my calls which is so helpful on occasions. Thanks for being so supportive! Dave”
Dave Curnow 25 August 2021
“Working with some suppliers can be awfully difficult and I think John Dilloway is an asset to UGP as always on hand to help and go the extra mile to ensure we are happy as well as our customers. TPI team have been great to work along side and I'm sure this will continue for years to come.”
Energy Gurus 25 August 2021
“I just wanted to say a huge thank you to John Dilloway and his TPI Team at UGP! Very efficient and friendly service you provided backed up by some excellent prices you offered and locked in for my client.... Many thanks, Mark Crozier”
Mark Crozier 24 August 2021
“John from the TPI team is very proactive in terms of his response times and whenever we request pricing it is always delivered within time constraints with explanations of current market conditions which is very helpful in terms of delivering tenders to out clients. Keep up the good work.”
Alex 19 August 2021