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Should you require any assistance, quotations or simply need advice regarding your current business energy supply, please contact our dedicated customer service team.

Emergency Contact

If you smell gas, think you have a gas leak or have any concerns regarding carbon monoxide, immediately open all windows and doors and extinguish any naked flames including cigarettes, then call the Gas Emergency Services below.
This is a national number and is available to all areas.
For electrical emergencies, call the 24-hour electrical emergency or power outage hotline on 105 to report the issue.


United Gas & Power

16 Otley Road
LS20 8AH

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Disabled Access Statement


UGP has convenient parking next to the entrance at the side of the building.


There is a disabled access ramp at the front of the building leading to large double doors. Access to the building must be requested via an intercom system to a manned reception desk.


Following the conversation the former public house to offices we can confirm we offer all the facilities on the ground floor for any disabled member of staff and public, which we have on the basement, 1st and 2nd floor areas.

We provide a disabled WC on the ground floor along with seating area and tea coffee facilities.

UGP aims to ensure that all employees, clients and visitors who enter the office are treated equally and according to their needs.

If you would like to speak to a member of the team to discuss access prior to your arrival, please call the main reception on 0800 6696697 or email