Microbusiness Energy

“Regan was helpful on the phone and dealt with email questions, quickly and efficiently. Our company had multiple meters that were due out of contract in just a few days. This was no trouble at all and took any stress away from me. Once the contracts were signed and agreed. I was passed on to Eddie who was also great. He set up an online account for us to submit readings, get copy bills etc. He merged all of the meters into one online account, rather than several. Thank you. I will definitely recommend your company and will soon switch my home energy too. ”

“We just started using them, but so far a great experience. Very helpful team. Sorted our transfer from previous suppliers and it was very smooth transfer.”

“Regan Coates (accounts management) and Sophie Walker (Onboarding) have both been fantastic, making our switch to UGP smooth and without stress.”

“So far so good! Excellent customer care.”

“Competitive prices and seamless handover to new account. Everything dealt with professionally”

“I contacted UGP about our new account and their reply was not only swift but also very helpful. My query was dealt with almost immediately. Very impressive.”

“Quick and efficient service”

“Tom is always polite and helpful. They are a great company to deal with.”

“I dealt with Tim on our last contract and found him to be extremely efficient and honest. I didn't hesitate in signing a new contract with UGP ”

“Brilliant service, we were referred to UGP via another organisation. As a small business we wished to look at alternatives to brokers we have previously used due to various issues. We were helped by Herbie who helped explain current pricing, and general overview of the energy situation in the UK, and arranged a very competitive offer which we have chosen. One of the best parts for us was was the ease and competency of communication (a teams call!), no forced 'rush' that some brokers try, and dealing with the transfer to the new contract to allow me to focus on more immediate responsibilities of the business. Thank you for the great service.”

“I was getting fed up with overseas call centres and holding on the phone for hours on end with BG so I spoke to Thomas at UGP who was very patient with me, we had 3 different energy accounts that needed switching and he made the whole process very easy. We got very fair rates and I have been very happy with everything. Having people in the UK you can talk to makes such a difference, please keep up the great work!”

“Tom was great help with renewals, informative and empathetic to customer circumstances. Great communicator.”