Microbusiness Energy
Flexible, values-driven service underpinned by a committed team of ambitious people and world-class customer care.
Qualifying as a Microbusiness
Our regulator, Ofgem, introduced enforceable Standards of Conduct rules to treat micro business customers fairly.
At United Gas and Power we apply these rules to all our customers, regardless of business size and this is why we have an industry leading Customer Care rating with Trustpilot here
If you have a microbusiness you may be entitled to a different energy contract.
Definition of a microbusiness
A micro-business must meet one of the following criteria:
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Has fewer than 10 full-time equivalent employees and an annual turnover or annual balance sheet total of less than €2 million a year
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OR Uses less than 293,000 kWh of gas per annum
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OR Uses less than 100,000 kWh of electricity per annum
John Heath & Sons
Switching from a big 6 supplier in order to realise savings of over £3,000 per annum.
Rated 4.9 out of 5
Did we mention we’re the UK’s highest rated business energy supplier on Trustpilot.
“Really helpful and proactive. Assisted throughout the switch process”
Peter 18 January 2025
“Easy like Sunday morning ”
Cliff Eddison 30 December 2024
“UGP offer very competitive fixed term renewal quotes with plenty of flexibility, have a user friendly Portal and overall good customer service. I wanted to give a special mention to our account manager Stephen Howell at the time who always went over and beyond on each tender. Stephen is easy going but his exceptional service levels, expertise and reliability makes him a standout professional in the industry. Absolutely loved working with Steve.”
Daniel Hall 27 December 2024
“Chris helped with additional sites moving onto the same end dates of existing supplies. very helpful and provided information when requested and helped discuss some of the challenges we were experiencing. Very knowledgeable and completive rates secured to help the Charity reduce spend on electricity across the whole estate.”
Adam 18 December 2024
“nice!!!!!!!!!!!!!”
Sally Purse 17 December 2024
“Thomas and Eddie have been so helpful in all aspects of our switch over, making it all seamless and stress free. ”
Charlotte 12 December 2024
“A fantastic year working with Elena Quinn (Tpi Manager) at UGP - an excellent energy supplier with competitive prices and excellent customer services! I am looking forward to what 2025 may bring for Simply B Energy Ltd and UGP 🙂 ”
Becky Welch 11 December 2024
“Stephen consistently provides reliable and efficient service, making our collaboration seamless. His attention to detail and commitment to meeting client needs have been invaluable to my success as an energy broker. Working with Stephen is always a pleasure, as he brings both professionalism and a proactive approach to every project.”
Aakash Shah 10 December 2024
“UGP have assisted in getting us powered and on the grid. Their sales team was very engaging and helpful. So far they supply us for about 6 months and we have no issues.”
Jan Misek 09 December 2024
“The attention given by Eddie Goodman enabled the transfer of supply to be completed seamlessly, despite the actions of our previous supplier.”
M P Homer 02 December 2024
“Helpful, prompt responses, excellent customer service.”
John Ingham 28 November 2024
“Reece as usual made the whole process of securing a new gas contract straightforward and hassle free. ”
D Sykes 26 November 2024
