New Connections
From infrastructure support to meter installations, we’ve got you covered!
Why choose us?
Competitive Rates
Whether you need Whole Current (WC), Current Transformer (CT), or gas meters, we work with a variety of trusted partners to offer flexible contract durations tailored to your needs.
Specialist Project Management
Enjoy a hassle-free experience with your dedicated Project Manager, who will guide you through a seamless, end-to-end process.
Expedited Installation
Need your meters installed quickly? We offer out-of-hours services (subject to availability). Additional costs apply.
Trusted by Customers
With a 5-star Trustpilot rating, our commitment to service excellence is second to none.
Let's Get Started!
Before you Begin
You’ll need your electricity and/or gas supply numbers:
- Electricity: Your Meter Point Administration Number (MPAN) is available from your local electricity distributor. Unsure who your distributor is? Visit energynetworks.org to find out.
- Gas: Your Meter Point Reference Number (MPRN) can be obtained by calling the MPRN enquiry line at 0870 608 1524.
Request a Quote
Complete our application form below and email it to newconnections@ugp.co.uk. Our team is here to assist if you have any questions, just call us on 0800 669 6697.
New Connection Form – Gas
New Connection Form – Electricity (HH)
New Connection Form – Electricity (NHH)
Receiving Your Quote
Within 24 hours of receiving your application, we’ll email you a detailed quote. Once you’re happy, contact your assigned account manager to request a contract for your preferred duration.
Preparing for Your Meters
After we receive your signed contract, and once your property is ready with all necessary infrastructure work completed, we’ll coordinate with our Meter Operator (MOP) to schedule your meter installation.
Meter Installation
Our MOP (Meter Operator) will arrange installation slots that suit your schedule, aiming to fit your meters on your preferred dates.
Billing
We’ll automatically generate and send bills for the energy you use, ensuring seamless billing management.
Ongoing Support
Your dedicated account manager remains available to assist with future projects or additional premises, ensuring long-term support for all your energy needs.
More Questions?
Find answers to frequently asked questions about new meter installations by the link below, or email our New Connections team at newconnections@ugp.co.uk.
Prefer to talk? We’d love to hear from you. Call us on 0800 6696697.
Rated 4.9 out of 5
Did we mention we’re the UK’s highest rated business energy supplier on Trustpilot?
“Very professional and nice people to deal with”
E SANDERSON 08 August 2024
“Very helpful and forthcoming whenever assistance or guidance is required. Always available and happy to help with a professional approach to everything.”
Syed Jabenoor A MIah 24 April 2023
“UGP is a highly efficient and amiable company that has consistently impressed me. Their responsiveness and willingness to assist have been exceptional in all my interactions with them. I find dealing with our account manager, Tom Broughton, to be a delightful experience. He is friendly, personable, and extremely efficient in his work.”
Euan 24 April 2023
“Reece made me feel at ease when renewing all my contracts and went above and beyond securing the best price for me with a contract length of my choice, which is what you need when you hold such big responsibility in looking after the companies utilities. Reece is going to make a great account manager for our company, relieving a lot of stress my side. Thank you Reece!”
Wendy Tunnicliffe 20 April 2023
“Both Tim & Emily have been so helpful; not only have they saved me money; they have made it all so very simple to arrange the switch. Thank you!”
Stuart Gilbert 18 April 2023
“Efficient and approachable. A very good service.”
Peter Howdle 17 April 2023
“Very proactive and easy to deal with”
Oliver Gilkes 17 April 2023
“Very good like it's supposed to be.”
Clive Ward 11 April 2023
“Tim has been a huge help, he has made what is usually a very long a laborious job very simple and easy for our company”
Tony Western 11 April 2023
“Reece has been a huge help, he has made what is usually a very long a laborious job very simple and easy for our company.”
Shannon 06 April 2023
“Very satisfied with UGP and their competitive attitude towards renewing my electricity contract. Timothy Ryan dealt with me and deserves special mention.”
Paul Shovlar 04 April 2023
“My point of contact, Chris Parker, is habitually excellent. Great on communication, clearly identifies next steps, always seizes the initiative, and a pleasure to deal with. Would recommend to anyone, and do.”
Mike Stafford 27 March 2023