United Gas & Power has a team of experts to undertake the installation of your meter. Once it is agreed you will have a new meter installed, we will set the process in motion.  We will inform you of the installation company, the time and date of the installation well in advance to ensure everything is convenient for you.

Provisions for installation:

  • No sales to be conducted during the installation process.

  • Installers can provide energy efficiency advice but can only discuss their own products if prior permission has been obtained.

  • The privacy of consumer’s data will be protected, and the consumer will have full control over their data.

  • Our customer care agents are always on hand to advise and improve the 
    consumer’s understanding how the meters work.

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What our customers say

"UGP saved us £4,500 on our previous supplier. We secured a 3-year contract with them as the service they offer is far better than anyone else. Our Account Manager is very patient, pleasant and not at all pushy. We strongly recommend UGP to all charities."

"UGP was so helpful in switching over our accounts, also saving us money. Our Account Manager took all the stress away by dealing with the entire process, keeping us updated throughout. They are such a refreshing change from other companies I’ve dealt with and always available if I have any queries."

"UGP’s excellent account management and customer services enables us to deal with our clients queries and issues as quickly as possible. This high level of customer care means that I can meet the varied needs of my clients across a diverse portfolio."