United Gas & Power has a team of experts to undertake the installation of your smart meter. Once it is agreed you will have a smart meter installed, we will set the process in motion.  We will inform you of the installation company, the time and date of the installation well in advance to ensure everything is convenient for you.

Provisions for installation:

  • No sales to be conducted during the installation process.

  • Installers can provide energy efficiency advice but can only discuss their own products if prior permission has been obtained.

  • The privacy of consumer’s data will be protected and the consumer will have full control over their smart meter data.

  • Our customer care agents are always on hand to advise and improve the
    consumer’s understanding of the smart meters installed work.

  • Smart meters can work with credit consumers as well as prepaid consumers.

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What our customers say

"Although our old supplier seemed to find new hoops for us to jump through, you managed to guide us through the process and bring us to a very satisfactory conclusion."

"Thank you for assisting us in switching over. You have made the process very easy for us and we have been very happy with the service we have received."

"You gave me back valuable time in my already very busy day, gave detailed information from different suppliers and made the transition in my chosen new supplier very smooth indeed."