If you have an emergency, 
here’s who to call.

We all rely on gas and electricity every day. If something doesn’t feel right, a smell, a safety concern, a power issue, it’s important to act quickly. Use these dedicated emergency lines for fast, specialist help.

Gas

If you smell gas, think you have a gas leak or have any concerns regarding carbon monoxide, immediately open all windows and doors and extinguish any naked flames including cigarettes, then call the national 
Gas Emergency Services free on:

0800 111 999
Electricity

In the event of an electrical emergency, please dial 
the number below to report the issue. Step away from any hazards and evacuate where necessary. 105 is a free service, available to people in England, Scotland and Wales and can be called from most landline and mobile phones.

105

Need further assistance?

Our support team is here to assist with anything else you need.