More than just an energy provider

Partner with us for exceptional customer care and a truly 5 star service.

Trustpilot 5 Star
Ofgem Regulated

Welcome to UGP, Yorkshire's leading business energy direct supplier

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

To us, quality customer care is not a department, it’s an attitude, and everyone at UGP believes in this underlying principle.

Our renewable energy offering

Reduce your carbon footprint with renewable power.

The UGP Pledge

At UGP we believe that a set of values is meaningless unless they underpin how we operate each time we deal with each other and with external parties. As such we have created “The UGP Pledge” – a set of service standards, for our key stakeholder groups – employees and customers.

We promise our customers;

  • To act according to our company values; we recognise that we have a responsibility to act ethically at all times.
  • To work with you and for you; at all times focused on your needs above our own.
  • To truly listen and ask more questions; we understand that we can’t advise you before we understand you, your business and your objectives.
  • To be straight talking; we’ll talk to you honestly and openly in your language and not in the jargon of our world.
  • To make things easy for you; we’ll put in the hard work so that you can focus on your job.
  • To be in this for the long term; we value the relationships we have with our customers and work hard to deliver a superb experience that fosters long term relationships.