Business energy solutions from the UK's highest rated supplier

“The last energy supplier in the market truly understands the importance of focusing on customer needs and actively listening to our concerns. They are dedicated to providing the support and care that we all deserve.”

“I dealt with Reece Brown. He was excellent - called me when he said he would and explained everything clearly. I would definitely recommend UGP.”

“Kash has made the switch to UPS very simple especially when working with 4 separate sites. It is great to have a dedicated account manager to help us with anything that comes up”

“Fantastic, very helpful and managed to save us money on our utility bills. Our account manager Reece is great, anything we need help with he responds very quickly and nothing is too much trouble for him.”

“We recently worked with Stephen Howell at UGP to support one of our clients whose meter had been de-energised and Stephen helped us organise a new contract for. Stephen acted promptly and engaged his back office siteworks team, who arranged for a metering team to attend the site and successfully re-energise the meter. Special thanks to Nas and Panashe in the siteworks team for their efficiency and excellent service in resolving the issue. We also encountered a complication when a neighbouring business mistakenly submitted a Change of Tenancy request. This could have caused significant disruption, but thanks to the swift action from the COT team—particularly Keira—the situation was quickly resolved. We greatly appreciate the professionalism, responsiveness, and teamwork from everyone involved. Their efforts not only prevented downtime for our client but also protected the integrity of the contract we have in place as a TPI. Outstanding service all round—thank you! ”

“Danny Jacobs Head of Corporate/SME Renewals is a credit to Focus Assured and his clients. He proactively notices where savings can be made on new or out of contract accounts within our portfolio and has now consolidated our accounts with one provider. Thank you Danny for another prompt tender and smooth transition. ”

“I signed up with this company on 3 May 2025 after reading their great 5-star reviews on Trustpilot. Herbie and Hannah were very helpful and made the switch easy for me. I like that the Terms and Conditions are clear and they offer fixed energy rates, which gives me peace of mind. Yes, their standing charge is the highest on the market, but I still went ahead as they offer proper customer support by email and over the phone—something I value a lot. I haven’t had my first invoice yet, but I’m hoping everything will go smoothly. I switched from Maxen Power. Avoid Maxen Power!”

“Fantastic customer services, Sophie was super helpful. Thank you”

“Good communication and follow up!”

“I spoke to two people who had personal email addresses and direct phone numbers and who were able to answer all my questions. This made a welcome change from anonymous call centres.”

“A dedicated account manager took care of the whole transfer process, kept me informed, and advised me when any issues cropped up. Overall, the service received has been excellent, and the process has been simple.”

“Having dealt with multiple electricity companies throughout my career as a property manger it can often be the call you put off as you'll inevitably spend time on an automates system then hold and more likely than not have to explain everything to multiple people during the call. Not with Reece or Tom. I rang this morning having only heard about the company the day before, Reece was instantly knowledgeable of what I was talking about. He then arranged for Tom to give me a call and again he was really great and explained everything I needed to know even though I am some way off form being bale to move my meters - it didn't stop Tom being supportive and spending time discussing ti with me”