Business energy solutions from the UK's highest rated supplier

“Fantastic customer services, Sophie was super helpful. Thank you”

“Good communication and follow up!”

“I spoke to two people who had personal email addresses and direct phone numbers and who were able to answer all my questions. This made a welcome change from anonymous call centres.”

“A dedicated account manager took care of the whole transfer process, kept me informed, and advised me when any issues cropped up. Overall, the service received has been excellent, and the process has been simple.”

“Having dealt with multiple electricity companies throughout my career as a property manger it can often be the call you put off as you'll inevitably spend time on an automates system then hold and more likely than not have to explain everything to multiple people during the call. Not with Reece or Tom. I rang this morning having only heard about the company the day before, Reece was instantly knowledgeable of what I was talking about. He then arranged for Tom to give me a call and again he was really great and explained everything I needed to know even though I am some way off form being bale to move my meters - it didn't stop Tom being supportive and spending time discussing ti with me”

“From the very first phone call UGP's service has been absolutely fantastic! The fact that they are a direct supplier, local to our business and offer considerably competitive pricing for energy were the initial draws for us as a business. However, the level of customer service provided knocked it out of the park for us. Prior to switching to UGP, we were in a complex and undesirable contract with our previous providers, who offered almost no support or advice. UGP provided incredible advice and support throughout the process, and when our previous supplier chose to make things even more complex, Tom Menaldino and Sophie Walker at UGP stepped in for us and resolved the issue on our behalf. They both kept in close contact with us throughout the process, and in doing so have managed to save our company considerable costs and eliminated a huge administrative headache for us. Cannot recommend UGP enough - very happy customers!”

“Very helpful in sorting our switch over and adding a another unit. ”

“Superb support with a difficult transfer. Could not ask for better”

“Good service ”

“The onboarding process was really smooth - very happy so far! Much easier than other business energy suppliers we've worked with :)”

“The personal service from a deadicated agent and extremly quick response time was brilliant. We were forced to move energy contract from another supplier with very little notice, but they were able to get us into a new within a couple of weeks.”

“UGP expecially Tom Broughton and Hannah Sayers have been fabulous! Always answer any questions quickly, keep you fully updated and informed every step of the way! Thank you x”