Dene Healthcare supports more than 1,200 GP practices across the UK with procurement services that help reduce costs and ease daily pressure.
Energy had more difficult for surgeries to manage, with rising costs, poor renewal guidance and limited time to review the market properly.
Dene saw an opportunity to strengthen its client offer through an energy partnership that could deliver meaningful savings and dependable service.
UGP’s partnership gave surgeries access to savings, flexibility and a simpler renewal path
Through its partnership with UGP, Dene Healthcare introduced GP surgeries to transparent energy procurement support.
UGP managed the process for its practices from quote through to transfer, helping keep the experience a light touch for busy professionals. Surgeries gained access to competitive pricing, flexible contract options, aligned end dates and renewable tariff choices where needed.
The model was built to be scalable and commercially worthwhile, creating a recurring revenue stream while strengthening the value Dene could offer across its client base.
Very good service, thank you. Nice to deal with an honest and trustworthy company. So far so good with our switch, it’s great to have a dedicated account manager with contact information too rather than a call centre or online portal.
What the partnership delivered for Dene Healthcare and the surgeries it supports
Over four years, the partnership delivered strong results for both Dene Healthcare and the GP surgeries introduced to UGP. Practices achieved average annual savings of £3,000 on their energy bills, helping relieve pressure on stretched healthcare budgets.
Most surgeries that joined the model switched their energy contracts, with strong retention continuing year after year.
We work as a collaborative of 11 GP practices and recently signed up with UGP saving on our existing standard charges and tariff. Great personal service attending to all our individual needs including harmonising our contract end dates so that all of us renew at the same date in the future. Excellent service and would highly recommend.
For Dene, our results helped reinforce confidence in the partnership. Client feedback remained consistently positive, showing that the service experience matched the commercial value being delivered.
A partnership that strengthened Dene’s offer and delivered practical savings for surgeries
The Dene Healthcare partnership proves what can happen when an energy partnership is built on trust, simplicity and shared value.
Surgeries gained access to savings, clearer support and an easier renewal path.
Dene strengthened its procurement proposition with a reliable partner that look after clients properly. The partnership remains strong and is ongoing to this day.
