Microbusiness Energy
Flexible, values-driven service underpinned by a committed team of ambitious people and world-class customer care.
Qualifying as a Microbusiness
Our regulator, Ofgem, introduced enforceable Standards of Conduct rules to treat micro business customers fairly.
At United Gas and Power we apply these rules to all our customers, regardless of business size and this is why we have an industry leading Customer Care rating with Trustpilot here
If you have a microbusiness you may be entitled to a different energy contract.
Definition of a microbusiness
A micro-business must meet one of the following criteria:
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Has fewer than 10 full-time equivalent employees and an annual turnover or annual balance sheet total of less than €2 million a year
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OR Uses less than 293,000 kWh of gas per annum
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OR Uses less than 100,000 kWh of electricity per annum
John Heath & Sons
Switching from a big 6 supplier in order to realise savings of over £3,000 per annum.
Rated 4.9 out of 5
Did we mention we’re the UK’s highest rated business energy supplier on Trustpilot.
“These guys are the best! Thank you, Tom and Niamh. I recently opened a private counselling practice, and discovered that the gas meter had been illegally removed prior to my tenancy — yet the live feed was still active and supplied by a well-known energy company. The previous supplier was extremely unhelpful throughout my attempts to leave, raising objection after objection and making repetitive, unreasonable requests. Then came Tom and Niamh… wow! They could not have been more helpful. They always answered the phone and emails promptly, liaised on my behalf, and arranged the fitting of a new meter. I’ve developed an excellent rapport with them — they truly bring back the personal touch that so many mainstream companies have sadly lost. Make your life easier — just use these guys”
Jonathan 22 October 2025
“Our account manager, Harun, continues to go above and beyond to support us and our clients in securing competitive energy contracts. We are very happy with the levels of service provided by UGP.”
Andrew 21 October 2025
“Reece made the difference. He communicated well, responded to requests to display different information and put up with the delays at our end! Very different to the others who wanted to get involved. Thanks Reece.”
Adam Mayes 15 October 2025
“We approached UGP after a positive experience when switching two sites previously, Tom our account manager was helpful, friendly and found us a deal which worked for us and beat our current supplier by several thousand pounds per year. We will definitely be getting in touch when our next sites come up for renewal in the future.”
ClaireM 15 October 2025
“Since Simply B Energy Ltd started working with UGP, the service has always been exceptional. Steve Howell (account manager) is always on hand to assist with quick pricing/queries, is very knowledgeable and genuinely a nice guy to work with. In addition, the customer service team are swift to resolve any issues - but in honesty there really hasn't been many with UGP. They are 100% one of my key suppliers and I look forward to continue working with them. Becky W - Director of Simply B Energy Ltd”
Becky 08 October 2025
“Staff very helpful and transfer to UGP handled quickly and efficiently. St Johns Church, Locks Heath ”
Alex Thompson 07 October 2025
“The switch of electricity supply to a better tariff was very straightforward. Communication was excellent, and the support staff were extremely helpful. I would highly recommend this company.”
Eva Dufour 06 October 2025
“I’ve been extremely pleased with the service I’ve received. Unlike other companies I approached for quotes, contacting Regan and the UGP team was easy, my questions were answered promptly, and I was kept well informed throughout our switch to them. I’ll definitely be recommending them to others.”
Tommy Johnston 06 October 2025
“We accepted a good offer for both gas and eletricity, with major savings. The communication was excellent and set up took no time at all.”
Cannell, Malcolm 03 October 2025
“Thankyou Nathan for all your help and advice. John”
John Swift 03 October 2025
“Seem proactive. ”
customer 03 October 2025
“UGP have been trying to get our business for a number of years, but Tom Broughton finally managed to cross the line. He came in with a very competitive price for the half-hourly meter and guided me through the whole process from quote, to contract and supply transfer. He continues to be my point of contact for this 2 year contract. I will definitely get him to quote on other sites as they come up to see how UGP compares. ”
Jane 01 October 2025