
Microbusiness Energy
Flexible, values-driven service underpinned by a committed team of ambitious people and world-class customer care.


Qualifying as a Microbusiness
Our regulator, Ofgem, introduced enforceable Standards of Conduct rules to treat micro business customers fairly.
At United Gas and Power we apply these rules to all our customers, regardless of business size and this is why we have an industry leading Customer Care rating with Trustpilot here
If you have a microbusiness you may be entitled to a different energy contract.
Definition of a microbusiness
A micro-business must meet one of the following criteria:
John Heath & Sons
Switching from a big 6 supplier in order to realise savings of over £3,000 per annum.

Rated 4.9 out of 5
Did we mention we’re the UK’s highest rated business energy supplier on Trustpilot.
“Having dealt with multiple electricity companies throughout my career as a property manger it can often be the call you put off as you'll inevitably spend time on an automates system then hold and more likely than not have to explain everything to multiple people during the call. Not with Reece or Tom. I rang this morning having only heard about the company the day before, Reece was instantly knowledgeable of what I was talking about. He then arranged for Tom to give me a call and again he was really great and explained everything I needed to know even though I am some way off form being bale to move my meters - it didn't stop Tom being supportive and spending time discussing ti with me”
Caroline Cox 24 April 2025
“From the very first phone call UGP's service has been absolutely fantastic! The fact that they are a direct supplier, local to our business and offer considerably competitive pricing for energy were the initial draws for us as a business. However, the level of customer service provided knocked it out of the park for us. Prior to switching to UGP, we were in a complex and undesirable contract with our previous providers, who offered almost no support or advice. UGP provided incredible advice and support throughout the process, and when our previous supplier chose to make things even more complex, Tom Menaldino and Sophie Walker at UGP stepped in for us and resolved the issue on our behalf. They both kept in close contact with us throughout the process, and in doing so have managed to save our company considerable costs and eliminated a huge administrative headache for us. Cannot recommend UGP enough - very happy customers!”
Jess Bentley 23 April 2025
“Very helpful in sorting our switch over and adding a another unit. ”
Juliet 22 April 2025
“Superb support with a difficult transfer. Could not ask for better”
Mark Edmonds 07 April 2025
“Good service ”
Carron Blagbrough 02 April 2025
“The onboarding process was really smooth - very happy so far! Much easier than other business energy suppliers we've worked with :)”
April O'Dwyer 01 April 2025
“The personal service from a deadicated agent and extremly quick response time was brilliant. We were forced to move energy contract from another supplier with very little notice, but they were able to get us into a new within a couple of weeks.”
CFO of a Multi Academy Trust 01 April 2025
“UGP expecially Tom Broughton and Hannah Sayers have been fabulous! Always answer any questions quickly, keep you fully updated and informed every step of the way! Thank you x”
Dawn Limb 17 March 2025
“Quick turnaround on a business rate contract. Tom and team were helpful and friendly throughout the change of contract.”
Trust 20 February 2025
“We have received excellent service from UGP when we needed to find a new supplier. We have appreciated all the help given by our account manager Herbie which far exceeded our expectations. The sales co-ordinator Sophie has made everything go smoothly and setting up the portal was so easy. The promptness in which they all respond to any queries we have had bodes well for the future!”
Amanda Archer 10 February 2025
“Really helpful and proactive. Assisted throughout the switch process”
Peter 18 January 2025
“Easy like Sunday morning ”
Cliff Eddison 30 December 2024