Microbusiness Energy
Flexible, values-driven service underpinned by a committed team of ambitious people and world-class customer care.
Qualifying as a Microbusiness
Our regulator, Ofgem, introduced enforceable Standards of Conduct rules to treat micro business customers fairly.
At United Gas and Power we apply these rules to all our customers, regardless of business size and this is why we have an industry leading Customer Care rating with Trustpilot here
If you have a microbusiness you may be entitled to a different energy contract.
Definition of a microbusiness
A micro-business must meet one of the following criteria:
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Has fewer than 10 full-time equivalent employees and an annual turnover or annual balance sheet total of less than €2 million a year
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OR Uses less than 293,000 kWh of gas per annum
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OR Uses less than 100,000 kWh of electricity per annum
John Heath & Sons
Switching from a big 6 supplier in order to realise savings of over £3,000 per annum.
Rated 4.9 out of 5
Did we mention we’re the UK’s highest rated business energy supplier on Trustpilot.
“I have only just signed up. So far all very smooth and helpful. They are not too pushy which is nice and they make the process very easy. Bradley has been very easy to talk to. ”
Susan Mercier 11 November 2025
“Tim responded to my request quickly and kept me informed of progress and we reached an agreeable conclusion ”
D A Clayton Warehousing Limited 10 November 2025
“I have been using UGP only this year, however they are very efficient, friendly and pretty much have a great service, I have been dealing with Regan who has been fantastic ”
Kwame Siaw 05 November 2025
“Changed over to UGP from an existing energy provider, I almost forgot I did this as everything was so seamless, no problem at all, Bradley and Sophie were so helpful, pleasure to do business with.”
Dave Aldridge 03 November 2025
“We recently moved over to UGP for the supply of our commercial power. Our account manager Thomas was very helpful throughout the transition and made the process very smooth. Based on our experience so far, I wouldn't hesitate to recommend UGP. Thank you to Thomas and the team.”
Jack Andrews 01 November 2025
“Dylan and team are great to work with and very on the ball. They respond quickly, always answer questions fully and work out solutions to suit our business requirements. Id highly recommend UGP to anyone. ”
LT 31 October 2025
“We’ve had our farm energy contracts with UGP for several years now. They always offer the best rates and out accounts manager Tom Menaldino is a direct contact whenever needed. Would recommend UGP as a supplier to other farms and businesses ”
Hannah H 31 October 2025
“I was very impressed by the knowledge of the UGP adviser who was very friendly, accessible and extremely attentive to our requirements. His style and approach was instrumental in us choosing to place a contract with them. The process of obtaining quotations and discussing issues was very smooth and the tariff rates offered were very competitive. We look forward to a very beneficial relationship with UGP going forward.”
Graham Nunns 30 October 2025
“I had a great experience working with Aakash Chudasama from UGP. He was very easy to contact and always quick to respond to any questions I had. Aakash made the whole process smooth and straightforward, especially when it came to sorting out the switch from other energy suppliers — everything was handled efficiently with clear communication throughout. Excellent service and highly professional. Would definitely recommend!”
Jade Martin 29 October 2025
“These guys are the best! Thank you, Tom and Niamh. I recently opened a private counselling practice, and discovered that the gas meter had been illegally removed prior to my tenancy — yet the live feed was still active and supplied by a well-known energy company. The previous supplier was extremely unhelpful throughout my attempts to leave, raising objection after objection and making repetitive, unreasonable requests. Then came Tom and Niamh… wow! They could not have been more helpful. They always answered the phone and emails promptly, liaised on my behalf, and arranged the fitting of a new meter. I’ve developed an excellent rapport with them — they truly bring back the personal touch that so many mainstream companies have sadly lost. Make your life easier — just use these guys”
Jonathan 22 October 2025
“Our account manager, Harun, continues to go above and beyond to support us and our clients in securing competitive energy contracts. We are very happy with the levels of service provided by UGP.”
Andrew 21 October 2025
“Reece made the difference. He communicated well, responded to requests to display different information and put up with the delays at our end! Very different to the others who wanted to get involved. Thanks Reece.”
Adam Mayes 15 October 2025